FAQs

Got a question? We are here to answer!

Order & Shipping

How can I track my order?

You will receive your tracking link once your order is shipped.

If you don't have a tracking link, please track your order on our Tracking page.

How long will it take to receive my order?

After dispatch, your order should arrive within 3-7 working days! It's depends on your location. 🚚 We're doing our best to ensure your order is delivered on time.

Cash on delivery is available?

Yes, Cash on Delivery (COD) is available for most orders, depending on your location and product. You can choose this payment method at checkout.

What payment methods do you accept?

We accept various payment methods including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery. You can choose your preferred payment option during checkout.

Can I cancel my order after it's been placed?

To cancel or modify your order, please do so before it is shipped.

Exchange & Return

What is your return or exchange terms?

You can submit a return or exchange request within 7 days of delivery. Click Here

We recommend recording a video while opening your order, without cuts or pauses.

Can I return or exchange sale or discounted items?

Yes, returns or exchanges available for sale or clearance items.

Products & Quality

Headset & Wrist Wear

Master replicas refer to highly accurate reproductions of a product, closely resembling the original in terms of appearance, detail, and quality.

What should I do if a product is out of stock?

Please fill out the notification form on the product page. We’ll notify you as soon as it becomes available!

Can I request a custom order or product?

Yes, you can request a custom order or product. Please contact our customer support team with your specific requirements, and we will do our best to accommodate your request.