Shipping Policy

At SuShive, we partner with India’s leading logistics providers to ensure your luxury timepieces reach you safely, securely, and on time. Your trust is our priority, and we monitor every shipment closely from our dispatch center to your doorstep.

Our Shipping Partners

To guarantee reliable handling and real-time tracking, we have partnered with the best courier networks in India:

  • Blue Dart
  • Delhivery
  • Xpressbees
  • Ecom Express
  • Amazon Shipping
  • Shadowfax
  • Smartr Shipping

Shipping Methods & Delivery Timelines

We offer two distinct shipping options at checkout to match your urgency:

1. Standard Shipping — 100% Free

  • Cost: ₹0 (Free for all orders across India)
  • Delivery Timeline: Usually takes 6–7 working days depending entirely on your specific pincode.
  • Metro Cities: Orders are typically delivered within the standard 6–7 working days window.
  • Tier 2 & Tier 3 Cities: Delivery may take slightly longer than the standard window depending on regional accessibility.

2. Express Shipping — Fast Delivery

  • Cost: ₹50 flat rate
  • Delivery Timeline: Takes only 3–5 business days anywhere across India, regardless of your location.

Ensuring an Accurate Delivery

To prevent your premium order from being delayed or routed to an incorrect destination, please carefully double-check your complete delivery address, contact number, and pincode before finalizing your order at checkout.

Need to update your address?

If you realize you made an error in your shipping details after placing your order, please contact us within 24 hours. Once an order is processed and handed over to our courier partners, address modifications cannot be guaranteed.

Delayed Shipments & Support

We work hard to meet our delivery timelines. However, if your order does not reach your address within 7 days of placement, please do not hesitate to reach out to us immediately.

Our support desk will track down your package with the courier partner right away. You can contact us instantly via:

Live Chat :  To get help fast, start a Live Chat with one of our team.

Email Support : For order modifications, business inquiries, or box upgrades, drop us an email.

Call Support : Prefer speaking to someone? Our customer lines are open for order and tracking assistance.